How Lifelong is responding to COVID-19

Dear clients of Lifelong,

The coronavirus has caused concern and angst in our community and we want to make sure that Lifelong continues to be a source of support for you in this trying time. We understand that the Public Health - Seattle & King County recommendations for social distancing to help reduce COVID-19 risk will be acutely felt by the most vulnerable members of our community. However, these temporary client service changes are crucial for keeping all community members healthy and safe. Lifelong will continue to provide compassionate care and will keep you updated with any new information.

HIV Medical Case Management – Seattle & Bellingham

  • We are providing all services remotely and telephonically.

  • Both locations are closed until further notice.

  • For more information, please call (206) 957-1717.

HIV Medical Case Management – Everett

  • We are providing all services remotely and telephonically.

  • Location is closed for Case Management services until further notice.

  • Office will be open from 11am-3pm on Wednesday for Chicken Soup Brigade’s Everett pick-up center hours.

  • For more information, please call (206) 957-1717 or email jamesl@lifelong.org.

Chicken Soup Brigade

  • We are conducting all intakes and assessments remotely and telephonically.

  • Chicken Soup Brigade’s Capitol Hill pick-up center has closed until further notice and all clients are receiving home delivery.  

  • Chicken Soup Brigade’s Everett pick-up center hours will continue to be Wednesdays from 11am-3pm.

  • Delivery Drivers will no longer enter client homes and are staying a safe distance from clients.

  • For more information, please call (206) 957-1686 or email foodservices@lifelong.org.

Housing and Employment Services

  • We are providing all services remotely and telephonically.

  • All locations are closed until further notice.

  • For more information or questions please email Laura Jones: lauraj@lifelong.org or Clarissa Ochoa: clarissao@lifelong.org.

  • For questions/updates re: Housing Services from our Everett location in Snohomish Countyplease contact Laura Jones: lauraj@lifelong.org.

Aging and Disability Services

  • We are providing all services remotely and telephonically.

  • All locations are closed until further notice.

  • For more information, please call (425) 375-2980.

HIV Prevention

  • We are providing all services remotely and telephonically.

  • All locations are closed until further notice.

  • If you are interested in getting on PrEP, please call (206) 957-1665.

EHIP

  • No changes at this time. For more information, please call (206) 323-2834.

Dental

  • Most of LDP’s contracted dental providers have re-opened and resumed operations with
    some restrictions. LDP still has some contracted dental providers that are only
    seeing existing patients and/or patients with emergencies. For more information contact Rissel Guzman: risselg@lifelong.org.

Below are some more updates of how we are taking actions to limit the risk of the virus affecting anyone associated with our programs.  

  • Our drivers for Chicken Soup Brigade are following safe practices. They are wearing gloves and not entering client homes.

  • We are sanitizing all offices daily and staff are also following the steps below to decrease the risk of exposure.

You Can Help Prevent the Spread of COVID-19

  • Wash your hands at least every hour. It is one of the most effective ways to prevent the spread of germs.

  • Wash hands with soap and water for 20 seconds (sing Happy Birthday twice!) If soap and water are not available, use a hand sanitizer whose label states that it contains at least 60% alcohol.

  • Hand Sanitizers can quickly reduce the number of germs on hands in many situations but do not get rid of all germs and may not be as effective when hands are visibly dirty or greasy.

Practice Good Personal Hygiene

  • Cough and sneeze into your elbow, not your hand or forearm. Then immediately wash your hands and wipe down any hard surface nearby.

  • Avoid touching your face, particularly your eyes, nose, and mouth. These areas of the face are where a virus can enter your system.

  • Stay away from people who are ill.

  • If you are 60 and older or have underlying health conditions such as diabetes, heart disease, lung disease, or a weakened immune system, please stay home. 

Additional Resources

If you have questions about the virus or what to do to do if you have symptoms, please call the Department of Health at 1-800-525-0127 and press #.

Lifelong is committed to serving you and ensuring the well-being of our team. We will continue to provide information as it becomes available.

Thank you,

All of us here at Lifelong